At a Glance
- Tasks: Help customers find the right products and provide exceptional service.
- Company: Join Telstra, a leading brand known for its inclusive culture.
- Benefits: Enjoy competitive salary, generous discounts, and flexible working hours.
- Other info: Access 17,000+ learning programs and enjoy excellent career growth opportunities.
- Why this job: Make a difference by creating memorable customer experiences every day.
- Qualifications: Great communication skills and a passion for learning are essential.
The predicted salary is between 67395 - 80305 $ per year.
- Employment Type
- Permanent
- Closing Date
- Job Title
- Telstra Retail: Full Time Customer Service & Sales Consultant BROADMEADOWS
- Job Summary
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.
You will create positive experiences through effective communication and adherence to retail standards.
This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.
Ready to Make a Difference? Join Our Iconic Team at Telstra!
What You'll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
- Annual
- Fixed
Remuneration: $73,550 per year * *Junior Rates apply for those under 20 years of age. *Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. *12% superannuation included
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave
Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave.
- Training & Career
- Growth
Opportunities: Access over 17,000 learning programs through Linked In Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave- do it your way!
- Recognition & Rewards: Benefit from performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
- Great Communication Skills: You're a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required-bring your enthusiasm and we'll teach you the rest!
Join Us at Telstra Retail
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
We can't wait to see what you'll bring to our team!
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Customer Service & Sales Consultant – Broadmeadows in Melbourne employer: Telstra Singapore
Join Telstra Business Technology Centre Northern NSW as an Account Manager and enjoy the unique opportunity to build a rewarding career right in Tamworth. With a strong focus on employee growth, a supportive work culture, and a commitment to local businesses, you'll thrive in an environment that values collaboration and celebrates success. Benefit from performance-related pay, extensive learning opportunities, and a genuine work-life balance while making a meaningful impact in your community.
