At a Glance
- Tasks: Lead major incident management and coordinate teams to restore IT services swiftly.
- Company: Join Telstra Health's dynamic Customer Success team in Australia.
- Benefits: Enjoy competitive pay, career growth, and a collaborative work environment.
- Other info: Fast-paced role with opportunities for continuous improvement and learning.
- Why this job: Make a real difference by ensuring top-notch IT service availability.
- Qualifications: Experience in incident management and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Telstra Health is seeking an Incident Manager within our Customer Success team in Australia.
You will lead end-to-end management of major incidents that affect the availability or performance of Telstra Health's IT services, coordinating cross-functional teams to restore services quickly.
You'll maintain incident policies, logs, and reporting, deliver post-incident reviews, and drive continuous improvement while partnering with risk, compliance, and business units to meet governance requirements.
Major Incident Manager: Lead Fast-Paced IT Incident Response in Sydney employer: Telstra Health
Telstra Health is an exceptional employer that fosters a flexible work culture, promoting work-life harmony while engaging employees in meaningful projects within the health and aged care sector. With a strong focus on career growth opportunities and a commitment to inclusivity, Telstra Health encourages professional development and values diverse perspectives, making it an ideal workplace for those looking to make a significant impact in digital health.
