Major Incident Manager: Lead Fast-Paced IT Incident Response

Major Incident Manager: Lead Fast-Paced IT Incident Response

Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead major incident management and coordinate teams to restore IT services swiftly.
  • Company: Join Telstra Health, a leader in healthcare technology in Australia.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Fast-paced role with opportunities for continuous improvement and collaboration.
  • Why this job: Make a real difference by ensuring critical IT services run smoothly.
  • Qualifications: Experience in incident management and strong leadership skills required.

The predicted salary is between 90000 - 110000 $ per year.

Telstra Health is seeking an Incident Manager within our Customer Success team in Australia.

You will lead end-to-end management of major incidents that affect the availability or performance of Telstra Health's IT services, coordinating cross-functional teams to restore services quickly.

You'll maintain incident policies, logs, and reporting, deliver post-incident reviews, and drive continuous improvement while partnering with risk, compliance, and business units to meet governance requirements.

Major Incident Manager: Lead Fast-Paced IT Incident Response employer: Telstra Health

Telstra Health is an exceptional employer that fosters a flexible work culture, promoting work-life harmony while engaging employees in meaningful projects within the health and aged care sector. With a strong focus on career growth opportunities and a commitment to inclusivity, Telstra Health encourages professional development and values diverse perspectives, making it an ideal workplace for those looking to make a significant impact in digital health.

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Contact Details:

Telstra Health Recruitment Team

We think you need these skills to ace Major Incident Manager: Lead Fast-Paced IT Incident Response

Incident Management
Cross-Functional Team Coordination
Service Restoration
Policy Maintenance
Reporting Skills
Post-Incident Review
Continuous Improvement