Remote First Response Counsellor – Trauma-Informed Support in Adelaide

Remote First Response Counsellor – Trauma-Informed Support in Adelaide

Adelaide Part-Time Remote
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At a Glance

  • Tasks: Provide trauma-informed support through phone, video, web chat, and SMS.
  • Company: Join Telstra Health's dedicated team at 1800RESPECT.
  • Benefits: Flexible part-time or full-time roles with supportive work culture.
  • Other info: Onboarding provided before starting to ensure you're ready to help.
  • Why this job: Make a real difference in people's lives while working remotely.
  • Qualifications: Bachelor’s degree and current professional registration required.

Telstra Health is seeking First Response Counsellors to join the 1800RESPECT service.

These part-time or full-time roles involve trauma-informed support via phone, video, web chat and SMS in a busy contact centre.

You will conduct risk assessments, provide counselling, information and referrals, and connect people to safety through multiple channels.

A relevant bachelor’s qualification and current professional registration are required, with onboarding prior to start.

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Remote First Response Counsellor – Trauma-Informed Support in Adelaide employer: Telstra Health

Telstra Health is an exceptional employer that fosters a flexible work culture, promoting work-life harmony while engaging employees in meaningful projects within the health and aged care sector. With a strong focus on career growth opportunities and a commitment to inclusivity, Telstra Health encourages professional development and values diverse perspectives, making it an ideal workplace for those looking to make a significant impact in digital health.

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Contact Details:

Telstra Health Recruitment Team

We think you need these skills to ace Remote First Response Counsellor – Trauma-Informed Support in Adelaide

Communication Skills
Time Management
Adaptability
Problem-Solving Skills
Attention to Detail
Organizational Skills
Flexibility