Telos Medical is seeking a Medical Receptionist to join our team in Stafford, QLD. This is a casual position offering flexibility for the right candidate. As a Medical Receptionist, you will be the first point of contact for our patients, playing a vital role in creating a welcoming and professional environment. Your work will directly contribute to the smooth operation of our medical practice and enhance the patient experience at every interaction.
What you’ll be doing
Greeting patients upon arrival and ensuring they feel welcomed in a friendly and professional manner
Managing patient registrations and updating patient records accurately and securely
Scheduling appointments and managing the clinic diary to optimise patient flow
Handling incoming calls and directing enquiries to appropriate staff members
Processing patient payments and managing billing inquiries
Maintaining confidentiality and adhering to privacy regulations at all times
Providing general administrative support to the medical team
Assisting with reception area organisation and maintenance of a clean, professional workspace
What we’re looking for
Proven experience working in a medical reception or healthcare administrative role
Excellent communication and interpersonal skills with the ability to interact professionally with patients and staff
Strong organisational abilities and attention to detail
Proficiency with computer systems and medical practice management software
Knowledge of privacy legislation and confidentiality requirements in healthcare settings
Ability to work calmly under pressure and manage multiple tasks simultaneously
A commitment to providing outstanding patient care
Current knowledge of medical terminology is advantageous
7 days from 8.00am - 10.00pm (availability)
What we offer
At Telos Medical, we value our staff and are committed to creating a supportive work environment. As a casual employee, you will benefit from flexible working arrangements that fit around your lifestyle. We provide ongoing training and development opportunities to enhance your skills and advance your career in medical administration. Our team operates with a collaborative culture where your contributions are recognised and valued. We prioritise the wellbeing of our employees and maintain a professional, inclusive workplace where you can thrive.
About us
Telos Medical is a dedicated healthcare provider committed to delivering high-quality medical services to our community. With a focus on patient-centred care and clinical excellence, we work with compassionate healthcare professionals who are passionate about making a positive difference. Our practice is built on the values of integrity, professionalism, and genuine care for our patients' wellbeing. We pride ourselves on creating an environment where both patients and staff feel supported and valued.
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Medical Receptionist in Brisbane employer: Telos Medical
Telos Medical offers flexible working hours and a supportive team environment, making it an attractive employer for those seeking work-life balance. The company values the contributions of its staff, providing opportunities for professional growth and development in a dynamic healthcare setting. Employees play a vital role in enhancing patient experiences and ensuring smooth clinic operations.
