At a Glance
- Tasks: Help customers with their needs and promote Telstra products.
- Company: Join TSA, a proud partner of Telstra, Australia's leading telco.
- Benefits: Earn a base salary plus uncapped commissions and enjoy great perks.
- Other info: Flexible work-from-home options after training and opportunities for growth.
- Why this job: Kickstart your career in a supportive team with unlimited earning potential.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 55290 - 55290 $ per year.
Customer Service and Sales Representative - Entry Level
Join the TSA Family and Elevate Your Career with Telstra!
Are you ready to be part of a team that has been creating positive and memorable customer experiences for over 25 years?
At TSA, we pride ourselves on our longstanding partnership with Telstra, Australia's leading telecommunications company.
Our business is built on the dedication of passionate customer service and sales professionals, and we're excited to welcome new team members in Adelaide as we continue to grow.
This is the perfect opportunity for anyone looking to start their journey with an entry level position, we know a new role can be stressful which is why the support will still be there even after you leave training!
Why You'll Love Working with Us
- Unlimited
- Earnings
Potential: Start with a $55,290 base salary plus superannuation, and enjoy uncapped commissions paid fortnightly.
First-year on-target earnings (OTE) are easily $80,000+!
Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed.
Meaningful Work: Support everyday customers across Australia by selling solutions they truly need.
Great Working Hours: You'll work a rotating schedule Monday to Friday between 7:30 AM and 6:30 PM, with Saturdays always set at 9:00 AM to 5:30 PM
Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, local cafes and more.
Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.
Work-Life Balance: After three months, and once you've mastered our training, work from home two days per week!
What You'll Be Doing
- Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra products and services.
- Provide expert advice tailored to customer needs and lifestyles.
- Use effective communication skills to empathize with and understand customers.
- Confidently de-escalate any customer grievances.
- Be flexible with hours to ensure we're there when our customers need us.
What Makes You Perfect for This Role
- Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
- Strong computer literacy and multi-tasking abilities.
- Self-motivation and a desire to push yourself to new heights.
- Openness to learning new skills, implementing them, and celebrating your successes.
- Resilience and the ability to perform at your best.
- A solution-oriented mindset, always ready to resolve problems.
- A fixed internet connection and a suitable work-from-home setup.
- Availability to work Monday - Friday, 7:30 am - 6:30pm schedule,9am - 5:30pm for Saturday Shifts
Customer Service and Sales - Telco in Adelaide employer: Telco Services Australia Pty Ltd
At TSA, we are committed to fostering a supportive and dynamic work environment in Adelaide, where our team members can thrive both personally and professionally. With unlimited earnings potential, comprehensive training, and a strong focus on career growth, we empower our employees to achieve their goals while delivering meaningful customer experiences. Join us and enjoy fantastic benefits, a flexible work-life balance, and the opportunity to be part of a passionate team dedicated to excellence in customer service and sales.
Contact Details:
Telco Services Australia Pty Ltd Recruitment Team
