At a Glance
- Tasks: Support digital transformation projects by analysing and improving business processes.
- Company: Join a Federal Government organisation making a real impact across Australia.
- Benefits: Competitive salary, hybrid work arrangement, and opportunities for professional growth.
- Other info: Work in a dynamic environment with potential for contract extensions.
- Why this job: Be part of critical initiatives that enhance service delivery and operational efficiency.
- Qualifications: Experience as a Business Analyst with strong stakeholder engagement skills.
The predicted salary is between 50715 - 61985 $ per year.
Our client is a Federal Government organisation responsible for delivering critical regulatory and business services across Australia.
The organisation is undertaking a range of digital transformation, legislative reform, and business improvement initiatives aimed at enhancing service delivery, operational efficiency, and compliance outcomes.
As part of these initiatives, the organisation is seeking experienced Business Analysts to support complex business and technology projects.
About the Role
We are seeking experienced APS6 Business Analysts to support the analysis, design, and implementation of business process and system changes across a range of strategic programs and initiatives.
Working closely with business stakeholders, project teams, and technical delivery teams, you will gather and document requirements, facilitate workshops, analyse business processes, and contribute to the successful delivery of technology and business transformation projects.
The role requires strong stakeholder engagement, process improvement expertise, and the ability to translate business needs into practical and effective solutions.
Experience working with workflow and case management platforms, particularly Pega, will be highly regarded.
- Role
- Business Analyst
- Locations
Canberra (ACT), Parramatta (NSW), Surry Hills (NSW), Brisbane (QLD), Melbourne (VIC), Adelaide (SA), Perth (WA), Hobart (TAS), Darwin (NT)
- Contract
- 6 Months + Up to 3x 6-Month Extensions
- Work Arrangement
- Hybrid (Fully Remote Not Available)
- Work Rights
- Australian Citizens Only
- Security Clearance
- Baseline OR Must be able to obtain Baseline Security Clearance
- Key Accountabilities and Outcomes
Gather, analyse, and document business and functional requirements.
- Facilitate stakeholder workshops, discovery sessions, and requirements gathering activities.
- Analyse current-state business processes and identify opportunities for improvement.
- Design future-state business processes aligned with operational, compliance, and legislative requirements.
- Develop business requirements documents, functional specifications, process maps, and solution documentation.
- Work closely with technical delivery teams to ensure requirements are translated into effective solutions.
- Support system enhancement, workflow automation, and digital transformation initiatives.
- Manage stakeholder engagement across business and technical teams.
- Present findings, recommendations, and solution options to senior stakeholders.
- Support project managers throughout project delivery lifecycles.
- Contribute to governance, quality assurance, and compliance activities.
- Support continuous improvement and business process optimisation initiatives.
- Desired Experience and Capabilities
Demonstrated experience working as a Business Analyst at APS6 level or equivalent.
- Strong requirements elicitation, analysis, and documentation skills.
- Proven experience facilitating stakeholder workshops and engagement sessions.
- Strong process mapping and business process improvement experience.
- Experience developing functional specifications, user stories, business cases, and requirements documentation.
- Experience working on business transformation, system enhancement, or digital delivery projects.
- Experience working within workflow, CRM, or case management platforms.
- Experience with Pega environments is highly desirable.
- Ability to bridge the gap between business stakeholders and technical delivery teams.
- Strong understanding of compliance, policy, and legislative change environments.
- Experience working in Agile, Waterfall, or hybrid project delivery environments.
- Additional Requirements
Australian Citizenship is mandatory.
Ability to obtain and maintain Baseline Security Clearance.
PEGA Business Analyst employer: TEKsystems
TEKsystems is an exceptional employer, offering a fully remote Service Desk Technician role that allows you to thrive in a dynamic work environment while supporting end users across various industries. With a strong focus on employee growth, we provide comprehensive benefits including medical, dental, and retirement plans, alongside opportunities for professional development within a collaborative culture that values diversity and innovation. Join our team of 80,000 professionals and be part of a company that is committed to making a positive impact in the global community.
