At a Glance
- Tasks: Manage spare parts enquiries and ensure timely order processing.
- Company: Global energy tech leader driving the energy transition.
- Benefits: Contract role with exposure to innovative energy solutions and diverse daily tasks.
- Other info: Great opportunity for career growth in a dynamic industry.
- Why this job: Be the vital link between customers and operations in a fast-paced environment.
- Qualifications: 2+ years in operations or customer service, with ERP experience preferred.
The predicted salary is between 57150 - 69850 $ per year.
Our client, a global energy technology company, is looking for an energetic, customer-focused Operations & Order Management Professional to be the key link between customers and operations teams. You'll manage spare parts enquiries, quotes and sales orders, keeping information accurate and supply on time.
If you like fast-paced, hands-on work and solving problems, this is for you.
What you get
- Contract role (initially 6 months) based in Macquarie Park
- A global employer at the forefront of the energy transition
- Exposure to low-emission power generation: gas and steam turbines, generators and decarbonisation services
- Variety every day working with customers, engineers, suppliers and overseas factories
The role
- Customer contact: Be the first point of contact for spare parts enquiries, giving accurate lead times, pricing and availability
- Orders and quotes: Enter and manage orders in SAP, follow up quotes and keep backorders up to date
- Supply: Work with factories and procurement to confirm availability and order status, and coordinate freight, shipping documents and proof of delivery
- Logistics: Coordinate 3PL providers, freight forwarders and warehouse partners, and chase delays or discrepancies
- Service levels: Proactively manage backorders and give customers regular updates
- Inventory: Assist with stock reconciliations, cycle counts and inventory investigations
What you need
- 2+ years in operations, logistics, supply chain, customer service or administrative support
- Experience processing purchase and sales orders
- ERP experience (SAP, Phoenix or similar) and strong Excel skills, including reporting and reconciliations
- Excellent communication and customer service, with high attention to detail
- Self-motivated and proactive, able to work independently, juggle priorities and work well in a team
Bonus, not essential
- Logistics or procurement experience in industrial automation and controls, or basic knowledge of PLC, SCADA, DCS and field instrumentation.
Operations & Order Management Professional in Sydney employer: Tecside Group
Join our dynamic team in Thomastown, VIC, where we pride ourselves on fostering a collaborative and innovative work culture. As a Project Manager in our leading electrical manufacturing company, you'll benefit from ongoing professional development opportunities, competitive remuneration, and the chance to work on exciting projects that make a real impact in the industry. We value our employees and offer a supportive environment that encourages growth and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
