At a Glance
- Tasks: Manage collections, assess credit worthiness, and maintain customer relationships across Australia and New Zealand.
- Company: Join TTI, a global leader in innovative home improvement and construction products.
- Benefits: Enjoy hybrid work, professional development, health perks, and generous discounts on products.
- Other info: Experience workplace stability with opportunities for growth across diverse accounts.
- Why this job: Make an impact in a supportive team culture while enhancing customer satisfaction.
- Qualifications: 3-5 years in credit control, strong Excel skills, and excellent communication abilities.
The predicted salary is between 67500 - 82500 $ per year.
Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries.
The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many others are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity.
We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:
Lifestyle : Hybrid working model to support flexibility.
Personal Development : Access to Linked In Learning and professional development programs.
Health & Wellbeing : Paid Parental Leave and Employee Assistance Program.
Discounts & Perks : Generous discounts on company products, laptop provided, novated leasing options.
Socia l: Recognition programs and social events to celebrate our team’s achievements
About the Role
Reporting to the National Credit Manager, you will be responsible for the timely collection of outstanding debt, maintaining a clean ledger and providing exceptional customer service across a diverse portfolio of customers located throughout Australia and New Zealand.
Key Responsibilities
- Manage business-to-business collections and follow up overdue accounts.
- Process credit applications and assess customer credit worthiness.
- Reconcile customer accounts and resolve payment or claim queries.
- Allocate payments and investigate missing remittances.
- Review credit reports and identify potential credit risks.
- Partner closely with customers, sales teams and internal stakeholders across Australia and New Zealand.
- Prepare monthly ledger reviews and escalate high-risk accounts when required.
About You
To be successful in this role, you will have
- 3-5 years' experience in corporate credit control or accounts receivable.
- Strong business-to-business collections experience.
- SAP experience and strong Excel skills, including pivot tables and formulas.
- Excellent communication and relationship-building skills.
- A high level of accuracy and attention to detail.
- A collaborative, team-first attitude.
What's on Offer?
- Hybrid working arrangement.
- Supportive leadership with a hands-off management style.
- Strong team culture and workplace stability.
- Opportunity to work across both Australia and New Zealand accounts.
- Competitive salary package plus annual KPI incentive.
If you're a proactive Credit Controller who enjoys balancing strong customer relationships with effective collections, we'd love to hear from you!
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Hybrid ANZ Credit Controller in Melbourne employer: Techtronic Industries
Milwaukee Tools is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Customer Experience Analyst to thrive. With a hybrid working model, generous employee benefits, and a strong commitment to personal development, employees are empowered to grow while contributing to meaningful customer experiences. Located in Milwaukee, the company not only values its people but also celebrates their achievements through recognition programs and social events, ensuring a supportive and engaging work environment.
