Operations Manager

We are seeking an experienced and motivated Operations Manager to join a well-established and growing organisation based in Melbourne (inner suburbs).

This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and enjoys managing people, projects and day-to-day operations. You will play a key role in driving operational performance, supporting your team and ensuring exceptional outcomes for clients.

Key Responsibilities

• Provide leadership, direction and support to operational teams to achieve business objectives
• Oversee the successful delivery of daily operations while maintaining high standards of service
• Monitor operational performance, identify trends and implement practical improvements
• Build and maintain strong relationships with clients, suppliers and internal stakeholders
• Develop, mentor and empower team members to maximise engagement and performance
• Ensure compliance with company policies, industry standards and workplace safety requirements
• Assist with planning, budgeting and resource forecasting to support operational demands
• Investigate operational challenges and implement effective, long-term solutions
• Contribute to business growth by identifying efficiencies and supporting strategic initiatives
• Foster a positive, accountable and collaborative workplace culture

About You

To be successful in this role you will have:

• Proven experience leading teams within an operations, service delivery or project-based environment
• The ability to motivate, mentor and develop people while fostering a positive team culture
• Strong organisational skills with the ability to manage competing priorities effectively
• Excellent communication and stakeholder management skills
• A proactive, solutions-focused approach with sound judgement and decision-making ability
• A commitment to continuous improvement and identifying opportunities to enhance operational performance
• A strong understanding of workplace health and safety principles
• The flexibility to adapt to changing business needs and support the wider leadership team when required

What's On Offer

This is an opportunity to join a stable and growing organisation that values its people and provides a supportive working environment. You'll be offered an attractive remuneration package, autonomy in your role and the opportunity to make a genuine impact on the business.