Tech Savvy Consulting Pty Ltd | Full time
ServiceNow ITAM Consultant
Melbourne, Australia | Posted on 09/28/2026
We are seeking an experienced ServiceNow ITAM / Software Asset Management (SAM) Consultant to support a large enterprise environment. The role will focus on software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management using ServiceNow ITAM/SAM.
Duties & Responsibilities
- Manage software assets, entitlements, agreements and licence compliance within ServiceNow ITAM/SAM.
- Reconcile deployment, entitlement and usage data to maintain accurate Effective License Positions (ELP).
- Support software vendor audits, compliance analysis and risk remediation.
- Analyse licence utilisation and provide insights for software renewals and optimisation.
- Identify opportunities for licence reclamation, re-harvesting, rationalisation and cost reduction.
- Maintain software publisher/product data, normalization and overall ITAM data quality.
- Monitor ServiceNow SAM platform health, integrations and compliance reporting.
- Develop EOL/EOS reports to support cyber security, technology risk and resilience teams.
- Support SaaS and AI software spend visibility and reporting.
- Drive continuous improvement across SAM processes, automation and reporting.
Requirements
- Strong experience in Software Asset Management (SAM) / IT Asset Management (ITAM).
- Hands-on experience with ServiceNow ITAM/SAM.
- Strong understanding of software licensing, entitlements and compliance.
- Experience with ELP, licence reconciliation, renewals and optimisation.
- Knowledge of software normalization and EOL/EOS lifecycle management.
- Strong analytical, reporting and stakeholder management skills.
- Experience working within large enterprise environments preferred.
- Competitive contract rates.
- Opportunity to work within a large enterprise technology environment.
- Exposure to enterprise-scale ServiceNow ITAM and Software Asset Management initiatives.
- Work across software governance, compliance, optimisation and technology lifecycle management.
- Melbourne or Sydney location.
- Collaborative environment working across technology, procurement, cyber security and risk teams.
- Full Australian working rights required.
- Candidates must be based in MelbourneorSydney, or be able to work onsite as required.
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ServiceNow ITAM Consultant in Melbourne employer: Tech Savvy Consulting
At Tech Savvy Consulting Pty Ltd, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. As a Technology Finance Operations Specialist, you'll have the opportunity to work within a large enterprise environment in Sydney, where you can enhance your skills in cloud financial reporting and cost optimisation while enjoying competitive contract rates and a supportive team atmosphere. We are committed to employee growth, offering opportunities for professional development and the chance to make a meaningful impact across technology and finance teams.
