Job Type: Permanent position | Full time position
Job Description
Designation / Job title : Systems Analyst-261112 Primary or Mandatory skills :-
- ServiceNow Development & Administrator.
- ServiceNow ITSM, ITOM, CMDB, ITAM and Service portal modules.
Good to have skills :
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ITIL Foundations.
Detailed Job description : -
- A Qualified IT Professional with 11+ years of experience with as a Technical Consultation & Management.
- Experience with ServiceNow ITSM, ITOM, CMDB, ITAM and Service portal modules.
- Experience in working on the ITIL Process Configuration like Incident, Problem, Change Management, Service Catalog, Knowledge configured and Reports in ServiceNow.
- Developed and customized ServiceNow modules to align with ITIL best practices and organizational requirements.
- Extensive experience in implementation of Service Catalogs, Business Rules, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scripts in ServiceNow.
- Collaborated with cross-functional teams, including IT operations, development, and business stakeholders, to gather requirements, define solution architectures, and deliver high-quality ServiceNow implementations.
- ServiceNow Certified System Administrator (CSA) & ServiceNow Certified Application Developer (CAD).
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Systems Analyst-261112 in Sydney employer: Tech Mahindra
Tech Mahindra is an exceptional employer in Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Join us to be part of a forward-thinking team dedicated to delivering impactful solutions while enjoying the vibrant lifestyle that Sydney has to offer.
