Tech Mahindra Australia seeks a Transformation Engagement Director to lead a high-profile CX and contact centre transformation for a major telecom client. You will own end-to-end program delivery, governance, and commercial outcomes across multi-geography teams in AU, IN, PH.
You'll manage executive stakeholder relationships, drive delivery against fixed timelines, and remove blockers to maintain momentum in a complex, multi-stream program.
CX Transformation Director: AI, Automation & Contact Center in Sydney employer: Tech Mahindra
Tech Mahindra is an exceptional employer in Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Join us to be part of a forward-thinking team dedicated to delivering impactful solutions while enjoying the vibrant lifestyle that Sydney has to offer.