At a Glance
- Tasks: Lead a dynamic customer service team in the payments sector and drive exceptional customer experiences.
- Company: Join Tech Mahindra, a leader in tech solutions with a focus on innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a vibrant team in Melbourne with opportunities for professional development.
- Why this job: Make a real difference by enhancing customer satisfaction and leading a passionate team.
- Qualifications: Proven leadership skills and experience in customer service within a payments context.
The predicted salary is between 63000 - 77000 $ per year.
Tech Mahindra is seeking an experienced Team Leader to drive a high-performing customer service team within a payments environment in Melbourne.
You will coach, monitor, and Develop staff to meet customer experience and quality KPIs while managing day-to-day activities and escalations.
You will use performance data to implement improvements, support new processes, and ensure compliance with policies and security standards.
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Payments CX Team Lead in Melbourne employer: Tech Mahindra
Tech Mahindra is an exceptional employer in Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Join us to be part of a forward-thinking team dedicated to delivering impactful solutions while enjoying the vibrant lifestyle that Sydney has to offer.
