At a Glance
- Tasks: Lead the design and implementation of ServiceNow SAM Pro and ITAM solutions.
- Company: Join Tech Mahindra, a leader in connected experiences and innovative technology.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Be part of a diverse team that values collaboration and innovation.
- Why this job: Make a real impact by shaping the future of IT asset management.
- Qualifications: 15+ years in IT asset management with strong ServiceNow expertise.
The predicted salary is between 113400 - 138600 $ per year.
Lead Service Now SAM Pro / ITAM Solution Architect
About Us
At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of a connected world and connected experiences.
We thrive on change powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences.
Consumer experiences are driving and disrupting industries like never before.
Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive change—connecting the digital, physical, and convergent worlds to deliver truly connected experiences.
Job Summary
We are seeking a highly skilled and experienced Lead Service Now SAM Pro / ITAM Solution Architect to join our team in Victoria, Australia.
The ideal candidate will have over 15 years of experience in IT asset management and software asset management, with a strong focus on Service Now solutions.
This role requires a strategic thinker who can lead the design and implementation of Service Now SAM Pro and ITAM solutions, ensuring alignment with business objectives and best practices.
Responsibilities
- Lead the design and architecture of Service Now SAM Pro and ITAM solutions, ensuring they meet business requirements and industry standards.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Oversee the implementation of Service Now SAM Pro and ITAM solutions, ensuring timely delivery and adherence to quality standards.
- Provide expert guidance on Service Now best practices, methodologies, and tools.
- Conduct training sessions and workshops for team members and stakeholders on Service Now SAM Pro and ITAM functionalities.
- Monitor and evaluate the performance of implemented solutions, making recommendations for improvements.
- Stay updated on industry trends and advancements in IT asset management and software asset management.
- Act as a liaison between technical teams and business stakeholders to ensure alignment and understanding of project goals.
Mandatory Skills
- Extensive experience with Service Now, specifically in SAM Pro and ITAM modules.
- Proven track record of leading large scale Service Now implementations.
- Strong understanding of IT asset management processes and best practices.
- Excellent analytical and problem solving skills.
- Exceptional communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
Preferred Skills
- Experience with Service Now integrations and customizations.
- Knowledge of ITIL framework and its application in IT asset management.
- Familiarity with cloud technologies and their impact on IT asset management.
- Certifications related to Service Now and IT asset management.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 15+ years of experience in IT asset management and software asset management.
- Proven experience as a Solution Architect, with a focus on Service Now.
- Strong leadership skills with the ability to mentor and guide team members
Equal Employment Opportunity Statement
Tech Mahindra is an Equal Employment Opportunity employer.
We promote and support a diverse workforce at all levels of the company.
All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability.
All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions, with or without reasonable accommodations.
Reasonable accommodations are also available in the hiring process for applicants with disabilities.
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Lead ServiceNow SAM Pro / ITAM Solution Architect in Melbourne employer: Tech Mahindra
Tech Mahindra is an exceptional employer in Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values work-life balance. Join us to be part of a forward-thinking team dedicated to delivering impactful solutions while enjoying the vibrant lifestyle that Sydney has to offer.
