TeamViewer is seeking a hands‑on Team Manager, Customer Support – APAC to lead and develop the APAC Customer Support organization in Adelaide. You will drive customer outcomes, accountability and a high‑performance culture while transitioning toward a global follow‑the‑sun model across regions and time zones.
You will coach a diverse team, manage KPIs and escalate issues with senior stakeholders, leveraging AI‑enabled tools and automation to improve processes.
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APAC Customer Support Lead — Global, Follow-the-Sun in Adelaide employer: TeamViewer
At TeamViewer, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Adelaide location provides a hybrid work environment, allowing for flexibility while ensuring comprehensive onboarding and support. We are committed to employee growth, providing ample opportunities for professional development and career advancement in the fast-paced SaaS industry.