At a Glance
- Tasks: Lead a diverse customer support team and drive regional success across APAC.
- Company: Join TeamViewer, a global leader in remote connectivity solutions.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration across global teams.
- Why this job: Make a real impact by enhancing customer experiences and driving continuous improvement.
- Qualifications: Experience in customer support management and strong leadership skills.
The predicted salary is between 75600 - 92400 $ per year.
TeamViewer in Adelaide, Australia is seeking an experienced Team Manager, Customer Support – APAC to lead regional support and contribute to global strategy. You will drive customer outcomes, coach a diverse team, and push continuous improvement across regions and time zones.
You will own operational performance, manage KPIs, and collaborate with Product, Engineering, Sales and regional leaders to standardize service standards and handovers, while supporting the global follow-the-sun model.
APAC Customer Support Lead, Global Follow-the-Sun in Adelaide employer: TeamViewer
At TeamViewer, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Adelaide location provides a hybrid work environment, allowing for flexibility while ensuring comprehensive onboarding and support. We are committed to employee growth, providing ample opportunities for professional development and career advancement in the fast-paced SaaS industry.
