At a Glance
- Tasks: Lead a busy motorcycle workshop and drive team performance.
- Company: Join Australia's largest motorcycle retailer on the Sunshine Coast.
- Benefits: $80,000 + super + commissions, staff discounts, and ongoing training.
- Other info: Great career paths available across 40+ stores.
- Why this job: Make an impact in a dynamic environment while loving what you do.
- Qualifications: Experience in service management and strong leadership skills required.
The predicted salary is between 80000 - 80000 $ per year.
Lead a busy motorcycle workshop with Australia's largest motorcycle retailer.
We're looking for an experienced Service Manager to lead the workshop at our Sunshine Coast Team Moto. You'll drive performance, keep customers happy and build a strong team.
You'll report to the Dealer Principal / Group Service Manager.
You'll lead a team of Service Advisors, Technicians and Apprentices, and be accountable for the department's budgeted gross and net profit while delivering a great customer experience.
- What's in it for you
- $80,000 + super + commissions
- Achievable monthly bonus incentives
- Staff discounts on bikes, parts and gear
- Ongoing training and real career paths across 40+ stores
- Supportive management and a team that loves what it does
What you'll do
- Run the day-to-day operations of a busy workshop
- Keep the workshop loaded to capacity and hit department KPIs
- Work with the Dealer Principal on budgets, reporting and department performance
- Lead, roster, coach and develop Service Advisors, Technicians and Apprentices
- Work with the Parts Manager so parts are ready and jobs are delivered on time
- Manage warranty claims and handle customer concerns and escalations
- Keep the workshop safe, tidy and compliant with WHS requirements
- Keep customer satisfaction high
- What you'll bring
- Proven experience as a Service Manager, Workshop Manager or senior Service Advisor stepping up
- Strong leadership skills and a track record of developing a team
- Good commercial sense: budgets, KPIs, labour efficiency and gross profit
- Excellent communication and customer service skills
- Strong organisation and attention to detail
- Experience with a dealer management system (DMS)
- Current driver's licence
- Highly regarded
- A passion for motorcycles
- A trade background (e. g. Certificate III in Motorcycle or Light Vehicle Mechanical Technology)
- Automotive dealership experience. We welcome car service managers who want to make the move to motorcycles.
- #J-18808-Ljbffr
Service Manager in Maroochydore employer: TeamMoto Motorcycles
At TeamMoto Frankston, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and personal growth. As a Motorcycle Sales Consultant, you'll enjoy the thrill of working with top brands, alongside a supportive team that prioritises your success through ongoing training and uncapped commission opportunities. Located in a vibrant community, we provide a rewarding environment where your passion for motorcycles can flourish, leading to meaningful relationships with customers and a fulfilling career.
