At a Glance
- Tasks: Assist customers with freight collections and manage day-to-day operations at our depot.
- Company: Join Team Global Express, a leading Australian transport and logistics business.
- Benefits: Competitive salary, career development, flexible work options, and fun employee perks.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth opportunities.
- Why this job: Be part of a team transforming the logistics industry while making a real impact.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 54000 - 66000 $ per year.
We are seeking a Freight Operations Coordinator to join our team at our Arundel depot on the Gold Coast. This is a fixed‑term position until the end of February 2027, working Monday to Friday. This is a hands‑on, customer‑facing role supporting the day‑to‑day operations of our freight hub.
Key Responsibilities:
- Assist customers with freight collections, enquiries and damaged freight matters, providing a helpful and professional service.
- Support the movement and handling of small parcels across the depot, including locating, sorting and preparing freight for collection.
- Liaise with customers, drivers and depot staff to coordinate freight movements and resolve day‑to‑day issues.
- Prepare and manage freight manifests, ensuring consignments are accurately recorded and allocated.
- Complete data entry, freight documentation and general administrative tasks.
- Conduct driver debriefs, process returned paperwork and follow up on discrepancies.
- Carry out freight and documentation audits to maintain operational accuracy and compliance.
- Provide flexible, hands‑on support across both the depot floor and administration functions as required.
Skills & Experience:
- Previous experience in customer service, administration, freight coordination or transport operations will be highly regarded.
- Strong communication skills and confidence dealing with customers, drivers and internal teams.
- Comfortable working in a hands‑on depot environment, including regularly moving between the office and operational floor and handling small parcels.
- Strong attention to detail and accuracy when completing administrative tasks and documentation.
- Ability to manage competing priorities in a fast‑paced operational environment.
- A proactive, reliable approach with the ability to work independently and as part of a team.
About Team:
Global Express Team (TGE) is an Australian‑owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
Why TGE:
- Competitive salary above industry standards.
- Upskilling, training, mentoring and more to support your career development journey.
- Fun and practical employee perks and discounts.
- Flexible work, including work from home.
- Inclusive parental leave policy that supports all parents & carers.
- Peer recognition awards acknowledge when you go above and beyond.
- An inclusive workplace that works for everyone.
As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
Our recruitment process includes an online application form, followed by an online assessment and a virtual or in-person interview. The last step involves pre‑employment checks, including a criminal history check and a medical assessment.
Freight Coordinator employer: Team Global Express Pty Ltd
Team Global Express is an exceptional employer located in Gracemere, offering a permanent full-time HC Driver position with a strong focus on employee growth and development. With competitive salaries, comprehensive training programs, and a commitment to workplace health and safety, TGE fosters an inclusive and supportive work culture that values diversity and innovation. Join us to be part of a team that not only cares for its people but also strives to make a positive impact on the environment and the logistics industry.
Contact Details:
Team Global Express Pty Ltd Recruitment Team
