Teachers Health is seeking a Service Optimisation Lead to identify opportunities to enhance our member and staff experience across customer engagement platforms. You will partner with Sales, Claims, Healthcare and Member Services to translate business needs into practical platform improvements.
In this role you will drive continuous improvement, shape platform capabilities and work with technology partners to deliver measurable outcomes for members and employees in a hybrid working environment.
Hybrid Customer Experience Optimisation Lead employer: Teachers Health
At Teachers Health, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Dental Practice Manager at our Wollongong Health Centre, you'll enjoy generous benefits such as six weeks of annual leave, no late nights or Sundays, and ongoing training opportunities, all while making a meaningful impact in the healthcare sector for the education community.
