Are you passionate about delivering great service and keeping operations moving?
Transport Refrigeration Services (TRS) is a recognised leader in the provision of transport refrigeration equipment, tail-lifts and truck bodies — delivering prompt, reliable and client-focused service and support across Australia.TRS is the authorised South Australian agent for Thermo King and Anteo products, operating from its SA branch at Wingfield.
We are growing our South Australian team and are looking for a motivated and detail-oriented Parts Assistant to join us at our Wingfield branch.
About the Role
This is a hands-on, customer-facing role at the heart of our SA operations. You'll be responsible for accurate parts interpretation and supply utilising technical knowledge and resources to provide precise parts interpretation, ensuring the efficient, timely supply and distribution of stock. Reporting to the parts manager you will also collaborate closely with the Service Manager, Service Advisor and Technicians to ensure parts availability for current and upcoming service jobs, while also assisting with counter and phone enquiries from trade and retail customers.
What You'll Be Doing
Handling incoming phone, email and counter enquiries professionally and promptly
Using electronic parts catalogues (EPCs), diagrams, and technical manuals to accurately interpret parts
Liaising with the Service Manager and Technicians to ensure workshop parts are ready on time
Picking, dispatching, receipting and putting away stock maintaining inventory accuracy in the ERP system
Ordering parts from our Sydney DC and local suppliers, including collections when required
Identifying upselling and parts sales opportunities to support branch growth targets
What We're Looking For
A customer-focused approach with demonstrated ability to build professional relationships
Strong communication skills, both verbal and written
High attention to detail in data entry, part numbering and stock management
Basic mechanical aptitude or understanding of machinery/vehicle components
Valid driver's licence
Experience with an ERP system, MYOB Accumatica highly regarded
What's in It for You?
Competitive hourly rate: $30.00 – $35.00 per hour (dependent on experience)
Permanent full-time position — Monday to Friday
Work with industry-leading brands including Thermo King and Anteo
Supportive team environment with genuine commitment to employee development and training
A team built on the values of Respect, Integrity, Trust, Communication and Honesty
Ready to Apply?
If you're ready to bring your parts knowledge and customer service skills to a team that values your contribution, we'd love to hear from you.
TRS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Contact Details:
Teacher Retirement System of Texas Recruitment Team
