Tes is a global EdTech leader seeking a Product Support Manager to lead a team delivering exceptional support experiences across APAC and EMEA. You will partner with Product and Engineering to influence roadmap, resolve complex issues and drive service excellence.
As a people leader, you'll coach a 5–16 member team, manage escalations, optimise processes and champion customer outcomes. This role blends leadership with strategic impact in a fast-paced education technology environment.
Head of Product Support — Lead World-Class EdTech Team employer: Teach Starter
At Tes, we pride ourselves on being a leading EdTech employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our supportive environment, where you can lead impactful marketing strategies while working alongside passionate professionals dedicated to transforming education. Located in a vibrant community, we offer unique opportunities to make a difference in schools worldwide, ensuring that your contributions are both meaningful and rewarding.
