TCLH is looking for a driven and passionate HR Manager to join our team in a permanent, office-based position on the Gold Coast.
In this role, you'll be at the heart of our people operations — delivering effective HR, driving a high‐performing culture, and ensuring our team feels valued, supported, and empowered every day. You'll work closely with our leadership team across people & culture, recruitment, training, and systems.
WHY JOIN TCLH?
- Vibrant, values-driven team culture with genuine recognition programs
- Permanent, office-based role on the Gold Coast — no remote uncertainty
- Broad, varied HR remit across people, recruitment, and training
- Work closely with Directors and senior leadership to shape the team experience
- Be part of a growing organisation with long-term strategic ambitions
WHAT YOU'LL BE DOING People & Culture
- Support the development of organisational culture and staff engagement strategies
- Advise management on organisational change and provide HR guidance across the team
- Manage the full HR lifecycle, ensuring compliance with external standards and best practice
- Interpret and apply award entitlements, EDO conditions, the Fair Work Act and related legislation
- Conduct remuneration benchmarking and advise on allowances and equity strategies
- Develop and maintain employment-related policies and procedures
- Support WHS compliance obligations in coordination with National Operations
- Administer and coordinate the TCLH Rockstar Recognition & Reward Program
- Champion our core company values — in everything we do at TCLH
Recruitment
- Oversee and support recruitment requirements across the organisation
- Closely manage recruitment of office-based staff
- Partner with the recruitment manager on retention, onboarding/offboarding, and talent acquisition strategies
Training & Development
- Identify training needs through job analysis, appraisals and consultation
- Manage the TCLH Training Matrix and Field Induction Matrix
- Design and deliver training programs, inductions, and e-learning via our Academy platform
- Evaluate training effectiveness and ensure programs remain cost-effective
- Keep up to date with developments in e-learning and new methodologies
WHAT WE ARE LOOKING FOR
- Tertiary qualification or Diploma in Human Resources Management
- Relevant experience in human resources or a related discipline
- Demonstrated management and organisational skills
- Experience in collaborative and consultative processes at a professional level
- Ability to work flexibly in a complex, multi-stakeholder environment
- Confident executing strategies in consultation with leadership and management teams
- Strong time management with ability to meet deadlines and deliver outcomes
- Experience of utilising Tanda as a HR platform will be of significant advantage
HR Manager in Gold Coast employer: TCLH
At TCLH, we pride ourselves on being Australia's fastest growing remote hospitality company, offering competitive pay and a supportive work culture that values your growth. With ongoing training, career progression opportunities, and a recognition program that celebrates your contributions, you'll find meaningful and rewarding employment in a dynamic environment. Join us in creating exceptional dining experiences while enjoying the benefits of flights, meals, and accommodation provided for your FIFO role.
