At a Glance
- Tasks: Support our Sales team with order processing and customer enquiries in a fast-paced environment.
- Company: Join TCL Electronics, a leading global consumer electronics brand.
- Benefits: Gain valuable experience and work with a dynamic team in a casual role.
- Other info: Enjoy a proactive and flexible work environment with great teamwork.
- Why this job: Perfect for those who love customer service and want to make an impact.
- Qualifications: Experience in sales administration or customer service is preferred.
The predicted salary is between 36900 - 45100 $ per year.
TCL Electronics Australia is seeking a motivated and customer-focused Sales Administration / Customer Service Officer to join our team on a casual basis. This role is ideal for someone with strong attention to detail, excellent communication skills and a proactive approach to customer service. You will support our Sales team with order processing, customer enquiries and general sales administration in a fast-paced environment.
Key Responsibilities
- Provide excellent customer service, including assisting with consignment and delivery tracking.
- Process customer orders and complete daily sales administration accurately and efficiently.
- Respond to customer enquiries and resolve issues in collaboration with internal teams.
- Proactively manage backorders and follow up on outstanding invoices.
- Monitor open orders and make adjustments as required.
- Support the Sales team in achieving sales targets.
- Prepare and distribute daily, weekly and monthly reports.
- Maintain accurate customer records and order information.
- Assist with general administration and other ad hoc tasks as required.
About You
- At least one year's experience in sales administration, customer service, order processing or a similar role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a high level of accuracy.
- Good problem-solving skills and a practical, solutions-focused approach.
- Ability to multitask, prioritise workloads and meet deadlines.
- A proactive, reliable and flexible approach to work.
- Ability to work effectively in a fast-paced environment.
- Strong teamwork skills and confidence in dealing with customers and internal stakeholders.
- A positive attitude and strong work ethic.
About TCL
TCL is a leading global consumer electronics brand with a growing presence in the Australian market. Joining TCL offers an opportunity to work with a dynamic team and gain valuable experience within a well-established international organisation.
If you are customer-focused, organised and enjoy supporting a busy sales team, we encourage you to apply.
Sales Administration Officer in Melbourne employer: TCL Electronics
TCL Electronics Australia is an excellent employer, offering a dynamic work environment in the heart of Melbourne where innovation meets collaboration. With a strong focus on employee growth, we provide ongoing training and development opportunities, ensuring our team members thrive both personally and professionally. Our supportive culture fosters teamwork and open communication, making it a rewarding place to contribute to meaningful financial operations.
