Salesforce Technical Project Manager in Sydney

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future.

TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030. Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts.

When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Role: Salesforce Technical Project Manager

Experience: 10+ years

Location: Sydney

Job Type: Full Time (Permanent)

Required Skills:

• The role protects platform stability, aligns priorities across applications, governs releases and changes, and coordinates technical resolution across delivery, support, vendor and business teams.
• The role ensures production services remain supportable while enabling controlled BAU enhancement and Salesforce release activity.
• Technical ownership and escalation: Act as the accountable technical contact for platform health, technical decisions, risks, dependencies and escalations across applications.
• Release, deployment and change governance: Coordinate release readiness, deployment planning, change controls, release notes, production implementation, post-deployment validation and closure.
• Cross-application alignment: Align priorities, sequencing and delivery dependencies across the two applications and connected APIs, middleware and synchronisation services.
• Service stability and incident leadership: Lead technical triage for material incidents and recurring issues; coordinate investigation, restoration, root-cause follow-up and preventive actions.
• Operational support oversight: Oversee case management, administration support, reporting, dashboards, service requests and platform-release support within the agreed scope.
• Technical assurance: Maintain a clear view of technical debt, known errors, integration risks, environment constraints and operational readiness.
• Stakeholder and supplier coordination: Work across vendors, Salesforce and adjacent application teams to remove blockers, clarify ownership and drive timely decision.
• Service reporting: Provide concise weekly reporting on platform health, delivery progress, incidents, risks, decisions and upcoming releases.

Top Reasons to Join Our Team at TCS Australia:

• Attractive compensation & rewards: We offer a highly competitive salary package aligned with the Australian market, complemented by performance-based incentives, recognition programs, and comprehensive employee benefits.
• Global exposure with local impact: At TCS, you’ll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts.
• Empowering leadership & supportive environment: Our leadership team is committed to helping you succeed. We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued.
• Inclusive, collaborative culture: Diversity, inclusion, and respect are central to who we are. At TCS Australia, you’ll join a workplace where collaboration thrives, individuality is valued, and everyone can contribute to meaningful outcomes.
• Continuous learning & cutting-edge innovation: We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies.

A Great Fit for the TCS Culture: We’re looking for people who are passionate about technology and transformation, driven by curiosity, innovation, and continuous learning, excited to work in a collaborative, purpose-driven environment, and motivated by delivering real impact for clients, communities, and society.

The TCS Community in Australia and Beyond:

• Global strength: Over 600,000+ associates in 55+ countries, united by a shared purpose — to innovate and make a difference.
• Local presence: A trusted partner to Australia’s leading enterprises across financial services, government, retail, healthcare, telecom, and more.
• Social impact: Deeply committed to sustainability, digital inclusion, and community engagement initiatives in Australia and around the world.
• Empowered workplace: We foster a culture where diversity, equity, and accessibility are integral to how we operate.

About TCS: Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We have partnered with many of the world’s largest organisations to help them transform their businesses, operating models, and technology ecosystems.

TCS is an equal opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.