Business Analyst in Hobart

Working at TasWater is more than just employment; it’s a chance to contribute to social, environmental, and economic progress for Tasmania, now and into the future. Our team of around 920 skilled employees plays a vital role in the state’s wellbeing, delivering high-quality water and sewerage services to more than 460,000 customers every day. We’re driven by a bold vision to unlock water’s full potential.

We’re proposing to invest $1.2 billion to support a growing state, improve water security, and take major steps towards our net zero emissions and zero waste goals.

The Role

We're seeking a collaborative and solutions-focused Business Analyst to join our Digital and Technology team. Reporting to the Digital Delivery Manager, you'll play a key role in delivering TasWater's digital program of work by providing business analysis, project support and stakeholder engagement across a range of strategic initiatives.

In this role, you will:

• Deliver business analysis, process mapping and project support across TasWater's digital program.
• Identify, document and validate functional and non-functional business requirements.
• Analyse business processes, identify solution gaps and develop future-state recommendations.
• Prepare business cases, project documentation, reports, roadmaps and risk assessments to support decision-making.
• Facilitate workshops and consult with business stakeholders, subject matter experts and technology vendors.
• Support project implementation activities, including testing, user acceptance activities and transition to business-as-usual operations.
• Identify opportunities for operational efficiencies and contribute to continuous improvement initiatives.
• Track and document benefits realisation to support successful project outcomes and return on investment.

What we're looking for

We're looking for someone who combines strong analytical capability with excellent stakeholder engagement skills and a passion for improving business outcomes through technology and digital innovation. To thrive in this role, you’ll bring:

• A degree in business, finance, economics or a related discipline, or equivalent relevant experience.
• Demonstrated business analysis experience within a technical or digital environment.
• Knowledge of project and program delivery principles and experience supporting project outcomes.
• Strong analytical, research and problem-solving skills.
• The ability to prioritise competing demands and deliver results within tight timeframes.
• Excellent verbal, written and interpersonal communication skills.
• A collaborative approach and the ability to build trusted relationships across a wide range of stakeholders.
• Initiative, adaptability and a continuous improvement mindset.

Highly regarded:

• Experience with Agile methodologies, UML, BPMN or business process re-engineering.
• Experience with Jira and/or Atlassian software.
• Familiarity with BABOK (Business Analysis Body of Knowledge).

Why TasWater

Across our multi-disciplinary organisation, we’re committed to helping every team member grow their skills and shape a meaningful career. Joining TasWater means stepping into a workplace that offers clear development pathways, practical training opportunities, and access to experienced subject matter experts who support your growth.

We’re also focused on building a genuinely inclusive workforce, one that reflects the diversity of the Tasmanian community we serve. We value the many perspectives, backgrounds, and identities our people bring, knowing they enrich how we work and the impact we create.

We’re proud to be recognised by WORK180 as an employer of choice for women. You can explore our benefits and policies on the WORK180 website, including 18 weeks paid parental leave for all parents, available regardless of tenure and inclusive of full superannuation.

The Details

This role will be based either in Hobart, Launceston, or Devonport and attracts a salary range of $106,708.64- $112,636.89 per annum (inclusive of superannuation).

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role.