At a Glance
- Tasks: Lead a digital transformation project, implementing modern ERP and customer-facing solutions.
- Company: Join Tasmanian Independent Retailers, a proud member-owned co-operative.
- Benefits: Enjoy flexible work, a company laptop, and access to employee assistance programs.
- Other info: Opportunity for career growth and to work directly with the CEO.
- Why this job: Make a real impact in a dynamic environment recognised as a 2025 Employer of Choice.
- Qualifications: Experience in ERP implementations and strong project/change management skills required.
The predicted salary is between 90000 - 110000 $ per year.
Location: TIR includes multiple sites in TAS - Head Office (Launceston), IFP & Brighton
Applications close: 30 August 2026
2-year fixed-term, full-time
Tasmanian Independent Retailers (TIR) is the retailer-owned co-operative behind IGA Tasmania and Island Fresh Produce (IFP) — supporting our members with everything from supplier trading and advertising to pricing, promotions and business growth. We're proudly Tasmanian, proudly member-owned, and proudly recognised as a 2025 Employer of Choice.
Tasmanian Independent Retailers (TIR) is undertaking a whole-of-business digital transformation, and we're looking for an experienced Project & Change Manager to lead it. Reporting directly to the CEO, you'll take our organisation from current-state systems through to a modern ERP platform — including digital commerce, customer self-service and warehouse mobility solutions — combining the discipline of project delivery with the people-side of genuine change adoption.
Key Responsibilities:
- Lead a structured, well-documented evaluation and selection process for a new ERP platform, including digital commerce and warehouse technology components
- Develop the business case, cost-benefit analysis and risk profile to support the system investment decision
- Establish project governance, budget, timeline and risk management frameworks for the full two-year term
- Oversee solution design, configuration, testing, data migration and cutover in partnership with the vendor/implementation partner
- Lead implementation of customer-facing digital platforms, including B2B ordering and digital returns solutions
- Lead implementation of warehouse mobility solutions, including tablet-based picking and digital task management
- Build and execute a change management plan that drives genuine user and customer adoption — stakeholder engagement, communications, training and measured success
- Plan and lead a post-go-live stabilisation period to resolve issues quickly after implementation
- Report regularly to the CEO, Board and project steering group on progress, budget, risk and decisions required
About You:
- Proven experience leading ERP or major business system implementations, ideally end-to-end from selection through to go-live and stabilisation
- Strong project management skills: scope, schedule, budget, risk and vendor management
- Strong change management skills: stakeholder engagement, communications planning and training design and delivery
- Formal certification and/or equivalent experience in project management and/or change management
- Experience running vendor/system evaluation processes (RFPs or similar) and negotiating with implementation partners
- Experience implementing digital commerce, customer self-service, warehouse management or supply chain technology solutions highly regarded
- Excellent stakeholder and executive communication skills, including the ability to brief the CEO and Board
- Ability to translate cross-functional business requirements into a coherent system and project plan
Culture and Benefits:
- Flexible working environment
- Company laptop
- Employee Assistance Program (EAP)
- Access to St Lukes corporate discount cover
- Proudly recognised as a 2025 Employer of Choice
If this role sounds like you then we want to hear from you!
How to apply:
Due to the high volume of applications received, only shortlisted candidates will be contacted.
Project & Change Manager employer: Tasmanian Independent Retailers
Tasmanian Independent Retailers (TIR) is an exceptional employer that prioritises both professional growth and a supportive work culture. As you lead our digital transformation, you'll benefit from a collaborative environment that values innovation and employee development, all while making a meaningful impact in the retail sector of Tasmania.
Contact Details:
Tasmanian Independent Retailers Recruitment Team
