At a Glance
- Tasks: Support Zoo Friends members through phone and email, handling inquiries and processing payments.
- Company: Join the iconic Taronga Zoo Sydney and be part of a passionate team.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on member satisfaction and community engagement.
- Why this job: Make a difference in wildlife conservation while connecting with fellow animal lovers.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
Taronga Zoo Sydney is seeking an experienced Contact Centre Officer to support Zoo Friends members via phone and email.
This full-time role sits in the Marketing, Comms & Fundraising team, focusing on member services, memberships, reservations, and education bookings.
You will handle inquiries, process payments, and contribute to revenue targets with strong service standards.
You will work in a collaborative contact centre environment, build stakeholder relationships, and assist in onboarding
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Zoo Member Services Officer β Hybrid Work in Sydney employer: Taronga
Working as a Wildlife Hospital Concierge at Taronga Zoo offers a unique opportunity to engage with wildlife conservation while providing exceptional customer service in a vibrant and supportive environment. Employees benefit from complimentary passes, discounts on accommodation and food, and the chance to contribute to meaningful conservation efforts in one of Sydney's most iconic locations. With a commitment to diversity and employee growth, Taronga Zoo fosters a culture where every team member can thrive and make a difference.