Member Services & Contact Centre Specialist – Hybrid in Mosman

Member Services & Contact Centre Specialist – Hybrid in Mosman

Mosman Full-Time 47250 - 57750 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Support Zoo Friends membership program by handling inquiries and delivering top-notch customer service.
  • Company: Join the Taronga Conservation Society Australia team at Sydney's iconic zoo.
  • Benefits: Enjoy a hybrid work model, competitive pay, and a chance to make a difference.
  • Other info: Work Monday to Friday in a vibrant environment with opportunities for growth.
  • Why this job: Be part of a passionate team enhancing member experiences at a world-renowned zoo.
  • Qualifications: Experience in customer service and strong communication skills are essential.

The predicted salary is between 47250 - 57750 $ per year.

Taronga Zoo Sydney is seeking an experienced Contact Centre Officer to support the Zoo Friends membership program, handling inquiries by phone and email and delivering high-quality customer service from Monday to Friday.

Join the Marketing, Comms & Fundraising team at Taronga Conservation Society Australia and contribute to member experiences, process memberships, bookings, and payments, while upholding service standards and safety.

Member Services & Contact Centre Specialist – Hybrid in Mosman employer: Taronga Conservation Society Australia

At Taronga Western Plains Zoo, we pride ourselves on being an exceptional employer that values our team members and their contributions to creating memorable guest experiences. Located in the beautiful Dubbo region, we offer a supportive work culture, opportunities for professional growth, and unique benefits such as working in a vibrant environment surrounded by wildlife. Join us to be part of a dedicated team that is passionate about conservation and providing outstanding service.

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Contact Details:

Taronga Conservation Society Australia Recruitment Team

We think you need these skills to ace Member Services & Contact Centre Specialist – Hybrid in Mosman

Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Empathy