State Operations Manager in Sydney

State Operations Manager in Sydney

Sydney Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead and drive commercial performance across NSW, enhancing sales and customer experience.
  • Company: Tarocash, a leader in modern menswear in Australia and New Zealand.
  • Benefits: Commission incentives, generous team discounts, and a supportive team culture.
  • Other info: Opportunity to work closely with national teams and make a real impact.
  • Why this job: Shape the future of retail while developing strong leaders in a dynamic environment.
  • Qualifications: Proven retail leadership experience with a focus on sales growth and operational improvements.

The predicted salary is between 90000 - 110000 $ per year.

Tarocash is a leader in sharp, modern menswear across Australia and New Zealand. From work and weekends to weddings and formals, we help guys look the part and feel their best, creating confidence for the moments that matter.

We’re looking for an experienced senior retail leader to lead our NSW business, strengthen our leadership team and drive commercial performance across our largest state. Reporting to the Head of Retail, you’ll take ownership of NSW performance and its operating plan. You’ll know where to focus, make sound decisions and give your leaders clear direction. You’ll also tackle complex business challenges, lead change and develop improvements that deliver lasting results.

The role

  • Lead commercial performance across NSW, driving sales growth, profitability and a consistently strong customer experience.
  • Shape and deliver the state operating plan, prioritising opportunities and aligning people and resources to achieve results.
  • Develop the NSW leadership team, strengthening capability, accountability and succession.
  • Identify the root causes of performance, people and operational challenges, and lead solutions through to measurable outcomes.
  • Lead key retail initiatives and change, building commitment and ensuring consistent delivery across the state.
  • Maintain a strong field presence, coaching leaders and staying close to store performance and local opportunities.
  • Partner with national teams to improve how we operate and contribute successful approaches to the wider business.
  • Oversee operational standards, workforce planning and compliance, ensuring a safe and well‑run store network.

About you

You’re an accomplished retail operator with experience leading a large state or region. You combine strong commercial judgement with the ability to develop leaders and improve business performance. You can assess a complex portfolio, decide what matters most and turn that into clear action. You’re comfortable making difficult decisions, addressing performance gaps and leading teams through change.

You’ll bring:

  • A proven record of delivering sales growth and improving profitability across a substantial retail portfolio.
  • Experience leading and developing multi‑site leaders, building capability and succession.
  • Strong commercial understanding across sales, workforce planning, costs and operational performance.
  • Sound judgement and the ability to prioritise competing business demands.
  • Experience solving complex challenges and delivering sustained operational improvements.
  • The ability to influence stakeholders and lead projects and change.
  • A hands‑on leadership approach and willingness to travel regularly across NSW.

Why Tarocash?

  • Commission and performance incentives that recognise the results you deliver.
  • Generous team discounts across Tarocash and our wider Retail Apparel Group brands, including Connor, yd., Johnny Bigg and Rockwear.
  • A team that backs each other and celebrates success.
  • The opportunity to lead our largest state, develop strong leaders and work closely with the Head of Retail and national teams.

State Operations Manager in Sydney employer: Tarocash

At Tarocash, we pride ourselves on being an exceptional employer that values passion for menswear and a commitment to outstanding customer service. Our Brisbane stores foster a vibrant work culture where team members are celebrated for their achievements, receive personalised coaching, and enjoy clear pathways for career advancement. Join us to be part of a supportive environment that not only encourages growth but also embraces the latest fashion trends.

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Contact Details:

Tarocash Recruitment Team

We think you need these skills to ace State Operations Manager in Sydney

Commercial Judgement
Leadership Development
Sales Growth
Profitability Improvement
Operational Performance
Workforce Planning
Stakeholder Influence