At a Glance
- Tasks: Welcome patients, manage appointments, and support daily operations in a busy medical practice.
- Company: Join the friendly team at Tarneit Family Medical and Dental Centre.
- Benefits: Flexible casual hours with evening and weekend shifts available.
- Other info: Supportive work environment with opportunities for growth and development.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Experience in medical reception and proficiency with Best Practice software required.
The predicted salary is between 19.8 - 24.2 $ per hour.
Join our amazing, friendly and supportive team! We are seeking an experienced, reliable and organised Medical Receptionist to join our busy medical practice on a casual basis. This position will primarily involve covering evening shifts and weekends, with additional shifts available to cover staff leave and practice needs.
Previous experience using Best Practice software is essential.
About the role
As the first point of contact for our patients, you will help create a welcoming experience while supporting the smooth daily running of the practice. You will work closely with our doctors, nurses, reception team and Practice Manager.
Your responsibilities will include:
- Welcoming patients and managing check-in and registration.
- Answering calls and handling patient enquiries professionally.
- Booking and managing appointments using Best Practice and HotDoc.
- Maintaining accurate patient details and records.
- Processing payments, Medicare claims and billing.
- Managing incoming correspondence, scanning and uploading documents.
- Communicating patient requests to the appropriate clinical team member.
- Supporting daily administrative tasks and reception duties.
- Completing opening and closing procedures as required.
- Maintaining patient privacy and confidentiality at all times.
About you
We are looking for someone who is approachable, proactive and confident working in a busy general practice.
Essential requirements:
- Previous medical reception experience.
- Practical experience using Best Practice software, including appointment management, patient records and billing.
- Availability to work evening shifts and weekends.
- Excellent communication and customer service skills.
- Strong attention to detail and organisational skills.
- Ability to multitask, prioritise competing demands and remain calm under pressure.
- Reliability, punctuality and a positive team attitude.
- Ability to work independently and follow practice procedures.
- Understanding of patient confidentiality and discretion when handling sensitive information.
Highly regarded:
- Experience using HotDoc.
- Sound knowledge of Medicare billing and claiming processes.
- Flexibility to cover staff leave and occasional short-notice shifts.
Why join us?
You will be part of an amazing team that values kindness, cooperation and quality patient care. We offer a welcoming workplace, supportive colleagues and guidance as you settle into our practice.
How to apply
Please email your resume and a mandatory cover letter to Kimi Sharma, Practice Manager, at *****@tfmdc.com.au. Your cover letter should outline:
- Your medical reception experience.
- Your proficiency with Best Practice software.
- Your availability for evening and weekend shifts.
Applications without a cover letter will not be considered. We look forward to hearing from you!
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
Medical Receptionist in Melbourne employer: Tarneitfamilymedicalcentre
At Tarneit Family Medical & Dental Centre, we pride ourselves on fostering a supportive and dynamic work environment where our team members are valued and encouraged to grow. As a Medical Receptionist, you'll enjoy flexible casual hours that fit around your lifestyle, alongside opportunities for professional development in a friendly practice that prioritises patient care and teamwork. Join us in making a meaningful impact in the community while enjoying the benefits of working in a well-established medical centre.
Contact Details:
Tarneitfamilymedicalcentre Recruitment Team
