Change Manager – Member Payments Platform
12 Month Fixed Term Contract
$140k - $150k + super + salary packaging
Melbourne | Hybrid
The Opportunity
Talenza is partnering with a well‑established Australian institution undertaking the implementation of a new enterprise payments platform as part of a broader digital and customer modernisation program. We are seeking an experienced Change Manager to lead delivery‑side change execution across this business‑critical payments transformation. This is a high‑visibility program impacting revenue flows, finance operations and customer‑facing processes.
The Role
Working closely with Technology, Finance, Risk and Customer teams, you will:
- Execute change and engagement activities aligned to the payments platform rollout
- Drive stakeholder alignment across Finance, Operations and Digital teams
- Conduct and refine impact assessments across affected business units
- Lead business readiness and transition activities
- Support operational process uplift aligned to new payment flows
- Facilitate workshops with senior and operational stakeholders
- Track adoption, behavioural change and risk mitigation
- Ensure compliance and control requirements are embedded
This role requires a pragmatic operator comfortable working across both technical and business stakeholders in a regulated, member‑based environment.
You
- Demonstrated Change Management experience delivering enterprise system implementations
- Experience supporting payments, billing or financial platform transformations
- Strong stakeholder engagement capability across Finance, Technology and Operations
- Experience operating within regulated or complex enterprise environments
- Proven ability to drive adoption across cross‑functional teams
- Strong facilitation and communication capability
- Experience within academia, medical institutions, not‑for‑profit or member‑based organisations highly regarded
- Prosci / ADKAR exposure desirable
Benefits
- $150k + super + salary packaging
- 12‑month engagement providing program continuity
- High-profile, revenue‑impacting transformation
- Enterprise‑scale environmentStrong executive visibility
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Change Manager - Member Payments Platform in Melbourne employer: Talenza
As a leading player in the Manufacturing and Supply Chain industry, our company offers an exceptional work environment in Sydney, where innovation meets inclusivity. We prioritise employee growth through comprehensive leadership development programs and foster a collaborative culture that values diverse perspectives. With a focus on driving digital transformation and a commitment to delivering measurable business value, we empower our team to make a significant impact while enjoying the unique lifestyle that Sydney has to offer.
