Join a leading consumer-focused organisation and play a pivotal role in delivering high-impact initiatives across a busy Technology and Business landscape. This is a permanent opportunity suited to an experienced Business Analyst who thrives in ambiguity, loves shaping \"as-is / to-be\" processes, and can confidently influence stakeholders at all levels.
Business Analyst (Permanent)
Salary: 130,000 pkg
Location: Melbourne / Hybrid
The Opportunity
You'll partner closely with Technology and business stakeholders to define, clarify, and drive requirements from discovery through to delivery – ensuring solutions are practical, traceable, and aligned to real customer and operational outcomes.
Key Responsibilities
- Partner with stakeholders across Technology and business units to gather, validate, and prioritise business and technical requirements
- Translate complex concepts into clear, actionable requirements, user stories, and process documentation
- Facilitate workshops, interviews, walkthroughs to uncover needs, pain points, and opportunities
- Collaborate with architects, engineers, and project managers to align business objectives to technical solutions
- Maintain high-quality documentation, including version control across analysis artefacts
- Document current-state (as-is) and future-state (to-be) processes
- Drive continuous improvement by identifying process gaps and ensuring solutions address them
- Support delivery with any other duties as directed
What You'll Bring
- 5+ years' end-to-end Business Analysis experience
- Strong stakeholder management, negotiation, and relationship-building skills
- Advanced process mapping and BA documentation capability
- Expertise in user story mapping and persona-based requirements gathering
- Working knowledge of BPMN and familiarity with BABOK tools/techniques
- Exposure to AI tools used in BA practice
- Domain experience in Telco and/or Energy (Power, Gas, Electricity)
- Clear written and verbal communication; able to operate at both strategic and operational levels
- Proven ability to manage competing priorities, navigate ambiguity, and support continuous improvement
*Please only apply if you have full working rights and are currently based in Melbourne, Australia.
Business Analyst - Perm employer: Talenza
As a leading player in the Manufacturing and Supply Chain industry, our company offers an exceptional work environment in Sydney, where innovation meets inclusivity. We prioritise employee growth through comprehensive leadership development programs and foster a collaborative culture that values diverse perspectives. With a focus on driving digital transformation and a commitment to delivering measurable business value, we empower our team to make a significant impact while enjoying the unique lifestyle that Sydney has to offer.
