Partner Support & Channel Transition Analyst

Partner Support & Channel Transition Analyst

Full-Time On-site
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12-Month Daily rate contract

Commencing 31 August 2026

We are seeking a Partner Support & Channel Transition Analyst to join a growing team supporting partner onboarding, operational transitions, and ongoing partner engagement across the technology channel ecosystem.

This is a highly collaborative role focused on coordinating onboarding and transition activities, managing stakeholder relationships, resolving operational issues, and driving a seamless partner experience. It will suit someone who enjoys working in a fast-paced environment, balancing multiple priorities, and contributing to process improvement initiatives.

Partner Support & Channel Transition Analyst

12-Month Daily rate contract

Commencing 31 August 2026

Brisbane CBD (Hybrid)

We are seeking a Partner Support & Channel Transition Analyst to join a growing team supporting partner onboarding, operational transitions, and ongoing partner engagement across the technology channel ecosystem.

This is a highly collaborative role focused on coordinating onboarding and transition activities, managing stakeholder relationships, resolving operational issues, and driving a seamless partner experience. It will suit someone who enjoys working in a fast-paced environment, balancing multiple priorities, and contributing to process improvement initiatives.

Key Responsibilities

  • Coordinate end-to-end partner onboarding and transition activities
  • Manage transition plans, milestones, risks, and dependencies
  • Act as the key liaison between internal teams, partners, and vendors
  • Identify, manage, and resolve operational issues and escalations
  • Deliver partner communications throughout onboarding and transition processes
  • Maintain process documentation, reporting, and operational records
  • Monitor performance metrics and identify opportunities for improvement
  • Support project delivery, backlog reduction, and operational initiatives
  • Facilitate stakeholder meetings and track actions to completion
  • Provide operational support across the partner lifecycle

About You

You are an organised and analytical professional with strong stakeholder engagement skills and a customer-focused mindset.

Essential Skills & Experience

  • Experience in a technology, SaaS, telecommunications, cloud, MSP, distributor, or similar service-based environment
  • Strong stakeholder management and communication skills
  • Ability to manage multiple priorities and workstreams simultaneously
  • High attention to detail and process discipline
  • Strong problem-solving and analytical capabilities
  • Experience working across cross-functional teams
  • Adaptable, resilient, and comfortable in an evolving environment

Desirable Experience

  • Partner onboarding, customer operations, service delivery, or transition coordination
  • Exposure to ticketing or workflow management platforms (e.g. ServiceNow)
  • Experience supporting channel partners or vendor ecosystems
  • Process improvement, operational reporting, or project coordination experience

What's on Offer

  • Opportunity to join a growing function and contribute to process development
  • Exposure to a broad range of stakeholders across operations, sales, partner management, and vendors
  • Collaborative, fast-paced environment with strong learning opportunities
  • Exposure to leading technology solutions and channel ecosystems

Partner Support & Channel Transition Analyst employer: Talentpath

Join a purpose-driven organisation that prioritises meaningful impact and fosters a high-performing culture. As a Senior Talent Acquisition Partner, you'll benefit from strong leadership support, a hybrid working model, and the chance to influence recruitment practices while mentoring others in a collaborative environment. This role not only offers professional growth opportunities but also allows you to contribute to a transformative period within the national recruitment function.

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Contact Details:

Talentpath Recruitment Team