Trauma-Informed Contact Centre Specialist – Hybrid in Brisbane

Trauma-Informed Contact Centre Specialist – Hybrid in Brisbane

Brisbane Full-Time 49500 - 60500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Handle high-volume calls and emails with empathy in a trauma-informed environment.
  • Company: Join Talentpath, a supportive team focused on client wellbeing.
  • Benefits: Enjoy a hybrid work setup, wellbeing programs, and flexible schedules.
  • Other info: Work from home four days a week with one day in the Brisbane office.
  • Why this job: Make a real difference by guiding clients through their options with care.
  • Qualifications: Strong communication skills and a compassionate approach to client interactions.

The predicted salary is between 49500 - 60500 $ per year.

Talentpath is recruiting for a Contact Centre Specialist in Australia.

The role involves handling high-volume inbound calls and emails with empathy, in a trauma-informed environment.

You will guide clients through options, provide outcomes, and collaborate with internal teams.

The position offers a true hybrid setup: four days work from home and one day in the Brisbane CBD office, with a rotating schedule and comprehensive wellbeing programs.

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Trauma-Informed Contact Centre Specialist – Hybrid in Brisbane employer: Talentpath

Join a purpose-driven organisation that prioritises meaningful impact and fosters a high-performing culture. As a Senior Talent Acquisition Partner, you'll benefit from strong leadership support, a hybrid working model, and the chance to influence recruitment practices while mentoring others in a collaborative environment. This role not only offers professional growth opportunities but also allows you to contribute to a transformative period within the national recruitment function.

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Contact Details:

Talentpath Recruitment Team

We think you need these skills to ace Trauma-Informed Contact Centre Specialist – Hybrid in Brisbane

Communication Skills
Adaptability
Time Management
Problem-Solving Skills
Flexibility
Organizational Skills
Empathy