Talentpath Recruitment is seeking a Contact Centre Specialist to handle inbound calls and emails for a personal injury client base. You will respond with empathy, guide clients through options, and support decisive outcomes while maintaining calm under pressure.
The role emphasizes trauma-informed service, strong communication, and teamwork in a hybrid WFH setup (4 days work from home, 1 day in Brisbane CBD).
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Trauma-Informed Personal Injury Contact Centre (WFH 4 Days) in Brisbane employer: Talentpath Recruitment
The Smith Family is an exceptional employer, offering a unique opportunity to lead customer experience and strategy within one of Australia's leading children's charities. With a modern office in the heart of Sydney CBD, employees benefit from flexible hybrid working arrangements, comprehensive wellbeing programs, and inclusive leave options that support work-life balance. The organisation fosters a collaborative culture that values professional growth, providing access to leadership programs and a dedicated learning platform, making it an ideal place for those looking to make a meaningful impact while advancing their careers.
