A prestigious organization in Sydney is looking for a Senior Service Desk Analyst to support AI tools. This hybrid role (2 days onsite) requires strong L1/L2 support experience, communication skills, and troubleshooting abilities. Candidates should have over 5 years in service desk roles, preferably with ITSM tools like ServiceNow. As part of a growing AI program, you will be the point of contact for user queries and incidents, contributing to service improvements and team collaboration. This role offers a competitive daily rate.
Senior Service Desk Analyst — AI Tools & SaaS Support in Sydney employer: Talent
As a Defence Cyber Security Assessor, you will join a dynamic team dedicated to safeguarding critical technology environments. Our Canberra office fosters a collaborative work culture that prioritises employee growth through continuous learning and professional development opportunities. With a strong commitment to work-life balance and a focus on meaningful contributions to national security, we offer an exceptional environment for those looking to make a real impact in the field of cyber security.
