At a Glance
- Tasks: Conduct independent reviews of regulatory decisions and manage service-related complaints.
- Company: Victorian Government regulatory organisation focused on fairness and compliance.
- Benefits: Contract role until December with a chance to make a real impact.
- Other info: Opportunity to enhance your skills in a supportive government environment.
- Why this job: Join a team dedicated to improving processes and service delivery in government.
- Qualifications: Tertiary qualification in Law and experience in regulatory investigations required.
The predicted salary is between 82800 - 101200 $ per year.
- Contract until end of December – Government Agency
- Conduct Independent Reviews of Regulatory Decisions
We are seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation.
This role will focus on conducting independent reviews, assessing complaints and ensuring regulatory decisions are fair, consistent and compliant with relevant legislation.
You will also play a key role in identifying opportunities to improve organisational processes and service delivery.
Key Responsibilities
- Conduct independent reviews of regulatory decisions, ensuring compliance with legislation, policies and procedural fairness requirements.
- Investigate and manage service-related complaints, reviewing case files and identifying opportunities for improvement.
- Prepare formal findings, recommendations and responses to complaints escalated to external agencies and government bodies.
- Work closely with internal stakeholders to improve complaint handling, decision‑making processes and service standards.
- Analyse review outcomes, identify recurring issues and recommend improvements to policies, procedures and staff practices.
- Key Skills and Experience
- Relevant tertiary qualification in Law, with experience in regulatory investigations, litigation or administrative decision-making.
- Strong understanding of administrative law, statutory decision‑making and procedural fairness principles.
- Demonstrated experience conducting internal reviews, managing complaints or undertaking complex investigations.
- Excellent analytical, written communication and report‑writing skills, with the ability to prepare clear and well‑reasoned decisions.
- Strong stakeholder engagement skills, with experience working in government, regulatory bodies
What’s in it for you
- Contract until end of December
- Government Agency
- #J-18808-Ljbffr
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