At a Glance
- Tasks: Lead a major Contact Centre platform migration and ensure smooth transitions.
- Company: Talent in Melbourne, known for its innovative approach to project management.
- Benefits: Competitive contract rate, flexible working arrangements, and opportunity to lead impactful projects.
- Other info: Join a dynamic team and make a significant impact on business transformation.
- Why this job: Be at the forefront of transforming contact centre operations with your expertise.
- Qualifications: Proven experience in project management and contact centre operations.
The predicted salary is between 60750 - 74250 $ per year.
Talent in Melbourne is seeking an experienced Project Manager to lead a major Contact Centre platform migration from Cisco Wx CCE to Wx CC.
The role covers end-to-end delivery, business case development, planning, implementation, deployment and post-go-live support.
You will coordinate internal teams, business stakeholders, and external vendors, manage budgets and governance, and ensure a smooth transition with minimal disruption to critical contact centre operations.
Senior Contact Center Transformation Manager (Contract) in Melbourne employer: Talent
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