At a Glance
- Tasks: Manage cases and resolve complex matters in a supportive government agency.
- Company: Community-focused federal government agency with a hybrid work environment.
- Benefits: Competitive pay of A$60.26/hr + superannuation, flexible working options.
- Other info: 12-month contract with potential for extension and great career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong organisational skills and a background in law or paralegal work preferred.
The predicted salary is between 60.26 - 60.26 $ per hour.
Our client is a community focused federal government agency. They have an exciting opportunity available for an APS6 level Case Management Officer to join the ART Case Management Branch.
12-month initial contract with opportunity for extension. Expected hourly rates of A$60.26 per hour + Superannuation, with the option to be based out of Richmond. Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.
Your responsibilities will include:
- Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
- Resolving matters through case management of AAT applications in relation to reviewable decisions.
- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant & Scheme sustainability.
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.
About you:
- The ability to produce work in a deadline driven environment.
- High organisational / administrative abilities.
- Methodical and process driven.
- Inquisitive and problem-solving approach.
- Paralegal or a legal background is highly desirable.
Please note that our client is a federal government department, and can only consider applications from candidates with Australian Citizenship.
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