At a Glance
- Tasks: Build a QA framework and design training programs across various financial services.
- Company: Join a leading Talent Partner in the FinTech space.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Collaborate with compliance and leadership to drive excellence in customer interactions.
- Why this job: Shape the future of quality assurance in a dynamic and innovative environment.
- Qualifications: 5+ years in QA or training design with strong coaching skills.
The predicted salary is between 82800 - 101200 $ per year.
Talent Partner Australia is seeking a Quality & Enablement Manager in Financial Services to build the QA framework from scratch across Sales, Collections, Customer Service and Fraud.
You will own training and quality, working with Compliance and leadership to embed regulatory and business values into every interaction.
With 5+ years in QA or training design, you will turn scores into actionable insights, coach leaders, and design training programs.
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Quality & Enablement Lead in Sydney employer: Talent Partner Australia
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