Salesforce UX Lead
We are seeking an experienced Salesforce UX Lead to support the design and delivery of accessible, user-centred digital experiences within a complex Federal Government environment.
This role will lead UX activities across Salesforce-supported platforms, working closely with product owners, business analysts, developers and architects to translate user needs into practical and scalable design solutions.
The opportunity
- Initial 12-month contract with a further 12-month extension option
- Open market hourly rates
- Richmond or Geelong location
- Hybrid working arrangements, with a minimum of three days per week in the office
- Federal Government program
- Australian citizenship is mandatory
- Candidates must be able to obtain a Baseline security clearance
Key responsibilities
- Lead user research, co-design, prototyping and usability testing across Salesforce-supported initiatives.
- Translate user insights and requirements into prototypes, user stories, workflows and supporting design artefacts.
- Provide expert advice on interface patterns, interaction design and user workflows within Salesforce environments.
- Facilitate co-design workshops and usability testing with a broad range of users and stakeholders.
- Ensure solutions meet accessibility, inclusive design and established design system standards.
- Work collaboratively with multidisciplinary delivery teams throughout the design and delivery lifecycle.
- Coach teams and support the ongoing uplift of UX and user-centred design capability.
- Maintain clear documentation of design decisions, patterns and processes.
About you
You will bring:
- Strong experience leading user-centred design within complex digital environments.
- Hands‐on experience across research, co-design, prototyping and usability testing.
- Knowledge of Salesforce platform constraints, interaction patterns and Experience Cloud considerations.
- The ability to communicate complex design concepts and influence senior stakeholders.
- Experience working within Agile or iterative delivery environments.
- Strong knowledge of accessibility and inclusive design standards.
Experience with Salesforce Experience Cloud, Vlocity components, enterprise design systems or CRM-based UX patterns will be highly regarded.
Australian citizenship is mandatory due to the Federal Government nature of this engagement.
Salesforce UX Lead in Melbourne employer: Talent International
At Talent International, we pride ourselves on being an exceptional employer within the higher education sector, offering a dynamic work environment that fosters critical thinking and innovation. Our commitment to employee growth is evident through our supportive culture, where you will have the opportunity to engage with diverse stakeholders and tackle complex business challenges. With a focus on collaboration and professional development, we ensure that our team members are equipped to thrive in their roles while making a meaningful impact in the education landscape.
