Talent Flow is seeking a ServiceNow Business Analyst / Business Process Consultant (ITSM & CSM) to bridge business and technical teams in a multi-module ServiceNow implementation within the utilities sector.
You will lead discovery, re-engineer business processes, and promote out-of-the-box ServiceNow capabilities to transform service delivery for internal teams and customers. Strong communication and hands-on configuration are essential for success.
ServiceNow BA: ITSM & CSM Process Transformation employer: Talent Flow
Talent Flow is an exceptional employer, offering a dynamic work environment where innovation meets personal attention. With a strong focus on employee growth and development, the company fosters a people-first culture that values respect and recognition, making it an ideal place for professionals eager to make a meaningful impact in the ServiceNow consultancy space. Located in vibrant cities like Sydney and Melbourne, employees benefit from a collaborative atmosphere while engaging with high-profile clients across various industries.