At a Glance
- Tasks: Lead a team to enhance service delivery and stakeholder engagement.
- Company: Join a Federal Government client in Parramatta with a focus on operational improvement.
- Benefits: $602.55 per day + Super, flexible hours, and potential for contract extension.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by driving improvements in service delivery and safeguarding.
- Qualifications: Proven leadership skills and experience in stakeholder management required.
The predicted salary is between 94500 - 115500 $ per year.
- Talent International is currently recruiting for an
- EL1 Assistant Director – Service Delivery to work for one of our
- Federal Government clients at
- Parramatta . The position is a
- 12 months contract with the possibility of extension . The role pays
- 7.6 hours per day and 38 hours per week
This opportunity suits an experienced leader with strong stakeholder engagement, safeguarding and operational improvement capabilities.
You will lead a small team, provide strategic advice and develop guidance to support effective service delivery.
Key Responsibilities
- Build and maintain relationships with key stakeholders to develop collaborative guidance supporting service delivery.
- Provide strategic advice on participant pathways, specific participant cohorts and technical processes within SAP CRM and PACE business systems.
- Drive improvements in access and planning processes, providing expert advice to internal and external stakeholders.
- Identify and escalation critical issues through regular reporting to senior management.
- Lead a small team responsible for developing operational guidelines, letters and knowledge articles.
- Manage competing priorities, allocate resources and advise executives on team capacity, scope and progress against key deliverables.
- Provide timely, considered advice to multidisciplinary teams, executives, the Board, the Minister and other Australian Government departments.
Responsibilities reflect current priorities and may change over time.
Essential Criteria
- Demonstrated ability to lead a high-performing team responsible for safeguarding advice coordination, risk assessment and operational support.
- Experience managing workflow allocation, team capacity and performance to ensure timely and effective service delivery.
- Ability to provide leadership and guidance on complex safeguarding matters and emerging participant risks.
- Strong stakeholder management and influencing skills across operational and executive levels.
- Demonstrated ability to drive continuous improvement and strengthen organisational safeguarding capability.
Desirable criteria
- Knowledge of participant safeguarding principles, risk management frameworks and the disability services operating environment.
- Experience using data and reporting to monitor performance, inform decisions and identify improvement opportunities.
- Experience developing operational guidance, business processes, frameworks or governance arrangements.
- Experience leading projects, business improvement initiatives or organisational change.
- #J-18808-Ljbffr
Assistant Director - Service Delivery in Sydney employer: Talent Corp
Join a forward-thinking organisation that prioritises innovation and collaboration in the healthcare sector. As a Solution Architect, you'll be part of a dynamic team dedicated to transforming healthcare technology, with ample opportunities for professional growth and development. Enjoy a supportive work culture that values your expertise and encourages you to make a meaningful impact on the future of healthcare.
