At a Glance
- Tasks: Support and troubleshoot server, network, and AI infrastructure in a hands-on environment.
- Company: Join a leading global tech organisation with a dynamic team.
- Benefits: Competitive pay of $390/day + super, with potential for permanent role.
- Other info: Onsite roles in Sydney with flexible shifts and great career growth potential.
- Why this job: Gain valuable experience in tech while making a real impact on operations.
- Qualifications: 1-3 years in technical support, hardware troubleshooting, and networking.
We're recruiting 15 Data Centre Support Engineers to join a leading Global technology organisation's Sydney data centre operations. This is an opportunity to develop your technical skills in a hands-on environment, supporting server, network and AI/machine learning infrastructure.
These are initial six-month contracts, with the intention of converting successful performers to permanent employment, subject to performance and business requirements.
The role
- Check racks and servers and investigate equipment that is offline.
- Troubleshoot hardware issues and replace components.
- Restart equipment where instructed, following documented procedures.
- Respond to, prioritise and resolve support tickets.
- Support basic networking troubleshooting and escalate issues where required.
- Use documented instructions and AI-assisted tools to guide troubleshooting.
- Follow safety and security procedures and communicate effectively with the team.
About you
- Approximately 1-3 years of relevant technical support experience.
- At least 1 year of computer hardware troubleshooting and repair experience.
- At least 1 year of computer networking experience.
- Practical experience responding to and resolving support tickets.
- Strong attention to detail and the ability to follow processes accurately.
- Clear communication skills and a calm approach to problem-solving.
- Data centre experience is preferred.
Contract and permanent opportunity
- Initial six-month contract.
- Indicative contract rates of $390 per day + super, subject to agreement.
- Candidates must be comfortable with the permanent salary before being submitted. Conversion is not guaranteed.
Location and roster
- These are fully onsite roles across Sydney's Bankstown and Western Sydney areas. Exact site details will be provided during onboarding.
- The operation runs 24/7, including nights and weekends, generally on a four-on, four-off roster. The supplied rotation includes:
- Two blocks of four day shifts, 7am-7pm.
- Two blocks of four night shifts, 7pm-7am.
- Two blocks of four cover shifts, 7am-3:30pm.
- Four days off after every block.
Additional requirements
- A valid driver's licence and your own vehicle.
- Ability to safely undertake physical tasks, including lifting equipment, bending, reaching and using ladders.
- Completion of work-rights and background checks.
- Compliance with site security and safety requirements, including wearing composite-toe, metal-free safety shoes.
Recruitment process and start date
The process includes technical screening followed by one or two client interviews covering technical knowledge and behavioural examples.
Data Centre Technician employer: Talent Corp
Join a forward-thinking organisation that prioritises innovation and collaboration in the healthcare sector. As a Solution Architect, you'll be part of a dynamic team dedicated to transforming healthcare technology, with ample opportunities for professional growth and development. Enjoy a supportive work culture that values your expertise and encourages you to make a meaningful impact on the future of healthcare.
