At a Glance
- Tasks: Drive sales and create exceptional client experiences in a luxury retail environment.
- Company: Globally recognised luxury retail brand known for craftsmanship and premium products.
- Benefits: Competitive salary, attractive employee perks, ongoing training, and career development.
- Other info: Collaborate with international teams and enjoy a dynamic work environment.
- Why this job: Join a supportive culture focused on innovation and professional growth.
- Qualifications: 3-5 years in luxury retail with strong sales and client relationship skills.
The predicted salary is between 45000 - 55000 $ per year.
About the opportunity
We have several exciting opportunities for Senior Client Advisors to join a globally recognised luxury retail business, celebrated for its craftsmanship, premium products and exceptional customer experience.
Combining individual sales performance with additional boutique operations and team support, these roles are suited to experienced luxury retail professionals who can deliver outstanding client experiences while supporting the smooth day-to-day running of their stores.
Key responsibilities
- Achieve individual sales targets and KPIs while driving client engagement, retention and repeat business.
- Develop lasting client relationships through proactive outreach, personalised appointments and CRM activities.
- Support daily boutique operations, including opening and closing procedures and sales floor management.
- Provide day-to-day support to the retail team, helping maintain premium service standards and an elevated client experience.
- Act as the escalation point for client enquiries or concerns when the Team Manager is unavailable.
- Monitor sales performance and client development activity to identify opportunities for growth.
About you
- 3–5 years’ experience in luxury retail, ideally within a Senior Client Advisor, Team Leader or Assistant Store Manager capacity.
- Proven ability to achieve sales targets and contribute to overall store performance.
- Confident managing the sales floor, supporting team members and handling client escalations.
- Strong clienteling, CRM and relationship management skills.
- Excellent communication skills, a commercial mindset and a passion for delivering exceptional service.
- Key performance indicators
- Individual monthly sales targets and designated product sales.
- Proactive client outreach through calls and messages.
- Minimum of one client appointment per day.
- Client engagement, retention and relationship development.
The opportunity
- Competitive salary and attractive employee benefits.
- Join a globally recognised luxury retail business.
- Access ongoing training, mentoring and career development.
- Collaborate with regional and international teams.
- Be part of a supportive culture focused on wellbeing, innovation and professional growth.
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