At a Glance
- Tasks: Make outbound calls to engage donors and support fundraising campaigns.
- Company: Join a passionate not-for-profit team making a real difference.
- Benefits: Flexible hours, meaningful work, and the chance to develop your skills.
- Other info: Great opportunity for personal growth and to make an impact.
- Why this job: Use your communication skills to support causes you care about.
- Qualifications: Experience in customer service or outbound calling is a plus.
The predicted salary is between 45000 - 55000 $ per year.
Are you a confident communicator who enjoys building relationships over the phone? Do you have experience in fundraising, customer service or outbound calling and want to put your skills towards a meaningful cause? Talent Connect Australia is looking to connect with enthusiastic and personable candidates interested in donor support and fundraising opportunities within the NFP space.
Key responsibilities may include:
- Making outbound calls to existing donors and supporters regarding fundraising campaigns, appeals and initiatives
- Building rapport with supporters and encouraging ongoing engagement and donations
- Providing information about campaigns and the impact of donor contributions
- Responding to donor enquiries via phone and email
- Updating donor records and maintaining accurate information within CRM systems
- Processing donations and assisting with fundraising administration
- Following up with supporters and assisting with donor retention activities
- Working towards campaign targets while delivering a positive supporter experience
About You:
- Experience in outbound calling, fundraising, telemarketing, donor support or customer service
- Confidence making proactive calls and engaging people in meaningful conversations
- Strong communication skills and the ability to build rapport quickly
- A friendly, resilient and professional telephone manner
- Experience working towards targets or campaign objectives
- Good administration skills and confidence using CRM systems
- A genuine interest in the NFP sector and supporting meaningful causes
- Previous fundraising experience is highly regarded but not essential.
If you enjoy speaking with people, are confident making outbound calls and would love to contribute to meaningful fundraising campaigns, we'd love to hear from you.
Customer Engagement Consultants in Sydney employer: Talent Connect Australia
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