Administration Support Officer
NSW Government Department
Silverwater/ Rhodes – 5 days a weekin-office
$50 per hour + super
ASAP start for up to 12-months
Current NSW Driver Licence essential
We are currently partnering with a NSW Government Department to recruit an Administration Support Officer to join a busy operational team based in Silverwater/ Rhodes.
This position will provide day-to-day administrative and clerical support across a range of operational functions, with a strong focus on email and enquiry management, accurate record keeping, documentation processing and stakeholder liaison within a fast-paced environment.
About the role:
- Provide administrative and clerical support to assist the day-to-day operations of a busy team
- Manage and action a high volume of emails and enquiries, providing timely responses and escalating matters where required
- Coordinate and maintain accurate records, databases and documentation across internal systems
- Prepare reports, operational data and routine correspondence in line with required standards
- Process and maintain external leave and work release documentation, ensuring accuracy and completeness
- Assist with purchasing, asset management and routine administrative transactions
- Liaise with internal stakeholders and external service providers to resolve enquiries and support operational outcomes
- Maintain confidentiality and accuracy when handling sensitive information and documentation
- Support the ongoing improvement of administrative systems, processes and procedures
About you:
- Previous experience within administration, customer service or clerical support roles
- Strong attention to detail and accuracy, particularly when handling sensitive records and documentation
- Excellent organisational skills with the ability to manage competing priorities and meet deadlines in a high-volume environment
- Strong communication skills with the ability to liaise professionally with a range of internal and external stakeholders
- Confident using Microsoft Office applications, particularly Word and Excel, and experienced in working with corporate systems
- Ability to work independently with minimal supervision while contributing effectively within a team
- Demonstrated professionalism, discretion and a strong commitment to maintaining confidentiality
- A proactive and adaptable approach, with the initiative to identify improvements and support operational outcomes
- Current NSW Driver Licence essential
- Previous experience within government or regulated environments highly regarded
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