At a Glance
- Tasks: Investigate and resolve customer complaints with care and empathy.
- Company: Join TAL, a trusted leader in the insurance industry.
- Benefits: Competitive salary, supportive work culture, and career development opportunities.
- Other info: 12-month fixed term contract with potential for growth.
- Why this job: Make a real difference by ensuring fair outcomes for customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 41850 - 51150 $ per year.
TAL is seeking an Internal Dispute Resolution Specialist to help deliver fair, consistent and timely outcomes for customers. This 12-month fixed term contract role focuses on investigating and resolving complaints with care, clarity and empathy, strengthening trust in TAL and supporting our commitment to doing what's right.
In this role you will collaborate with teams across TAL, identify root causes, and drive improvements to reduce recurring issues, while upholding regulatory awareness.
Impactful Internal Dispute Resolution Specialist (12m FTC) in Sydney employer: TAL
At TAL, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee wellbeing. As a Dispute Governance Specialist, you'll have the opportunity to make a meaningful impact on customer experiences while benefiting from extensive learning opportunities and career growth within a leading life insurer. Join a passionate team dedicated to empowering Australians and enjoy the unique advantage of working for a company recognised for its commitment to diversity and inclusion.
