TAL is seeking an Internal Dispute Resolution Specialist to help deliver fair, consistent and timely outcomes for customers. This 12-month fixed term contract role focuses on investigating and resolving complaints with care, clarity and empathy, strengthening trust in TAL and supporting our commitment to doing what's right.
In this role you will collaborate with teams across TAL, identify root causes, and drive improvements to reduce recurring issues, while upholding regulatory awareness and
Impactful Internal Dispute Resolution Specialist (12m FTC) employer: TAL
At TAL, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee wellbeing. As a Dispute Governance Specialist, you'll have the opportunity to make a meaningful impact on customer experiences while benefiting from extensive learning opportunities and career growth within a leading life insurer. Join a passionate team dedicated to empowering Australians and enjoy the unique advantage of working for a company recognised for its commitment to diversity and inclusion.
